BOX OFFICE

Ordering Online:

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Please note MASKS ARE REQUIRED the entire time you visit the playhouse. From entrance to exit.

"To social distance or not social distance, this is the question"...that we will ask you when you are choosing your seats!

There are those who are more comfortable being spaced out and not sitting shoulder to shoulder with those that are not in their "bubble" and we understand that. But we cannot bring live theatre back if all seats are set up this way, we are simply too small a space. So instead, you can choose. Each performance has a "SOCIAL DISTANCED" section in row L. No one sits in the blocked off rows ahead or behind and no one, outside your party, sits within two seats of you on either side. If you want these seats, call or email the box office and we will try to make it happen for you!

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Box Office:

OUR IN-PERSON BOX OFFICE IS CLOSED.

For an appointment, please email requests to BoxOffice@gmail.com 

or call to schedule at (904) 396-4425 ext. 301

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All-Access Reservations: 

Reservations can be made online anytime or with our staff during

box office hours, Wednesday through Friday from 10:30-2:30pm on show weeks. If you have any questions or comments, please contact the Box Office at email at boxoffice@theatrejax.com

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All individual ticket sales are final. No refunds or exchanges. The use of camera and recording devices, cell phones, beepers and other electronic devices during the performance is prohibited. NO PICTURES OR VIDEO allowed.

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Late arrivals will be seated at the discretion of the House Manager.

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Please turn your electronic communication devices to SILENT during the performance. If you need to use your device during the performance, please exit the playhouse and the theatre to the street.

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Children under 5 years of age will NOT be admitted. NO outside food is permitted. No weapons permitted on premises. Theatre Jacksonville will not sell or share your personal information.

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Theatre Jacksonville reserves the right to refuse anyone and eject any person, with or without warning, if that person is disruptive, or might cause harm to himself/herself, or cause harm to others, or cause damage to the venue.

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